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Cookies Policy

This Cookies Policy explains how Box24 Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can help collect and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the Box24 Casino website.

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About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Similar technologies may include pixels, tags, software development tools and local storage. For convenience, this policy uses the word “cookies” to refer to cookies and similar technologies unless a different meaning is clear.

Contents

Cookies can support the operation of the Box24 Casino website, help us understand how visitors use our pages and allow us to provide a more consistent online experience. Some cookies are placed by us, while others may be placed by service providers that support website functions, security, analytics or advertising activities. The types of cookies used can depend on the pages or features you access.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may sometimes be linked with other information that we hold or that a service provider handles on our behalf. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

How cookies may be classified

  • First-party cookies are set by the website you are visiting. They may help the website remember settings, support account-related functions or maintain a secure session.
  • Third-party cookies are set by another organisation whose services are used on a website. They may support functions such as measurement, embedded content, security or marketing.
  • Session cookies are generally used during a single visit and may be removed when you close your browser.
  • Persistent cookies remain on a device for a period of time or until they are deleted. They may help remember preferences or recognise a returning visitor.

Why Box24 Casino may use cookies

The cookies and similar technologies used on the website may serve different purposes. Some are essential for the website to function properly, while others help us improve services or understand website activity. We aim to use information collected through these technologies for legitimate and transparent purposes and to handle it in line with our Privacy Policy.

Strictly necessary cookies

These cookies may be needed to provide core website functions. They can help with page navigation, secure sessions, access to account areas, fraud prevention, website security and the delivery of requested services. If these cookies are disabled, some parts of the website may not work correctly or may be unavailable. Because they support essential functions, they may not always be controlled through optional cookie settings.

Preference and functionality cookies

These cookies may remember choices you make, such as language, display or other website preferences. They can help make future visits more convenient and reduce the need to repeat the same selections. If you decline these cookies, the website may still be available, but some preferences may not be saved.

Analytics and performance cookies

Analytics cookies may collect information about how visitors use the website, such as which pages are viewed, how visitors move between pages and whether a page or feature is working as expected. This information is generally used in an aggregated or statistical form to monitor performance, identify technical issues and improve the design, content and usability of the website.

Advertising and marketing cookies

Where used, marketing cookies may help measure campaigns, show more relevant advertising or limit how often an advertisement is displayed. They may also help us understand whether an advertisement or promotional message has been viewed or interacted with. Marketing cookies may involve third-party providers and may be controlled through the cookie preference tool or your browser settings.

Security and compliance technologies

Cookies and similar technologies may be used to protect the website, detect suspicious activity, support identity and account security processes and help maintain the integrity of online services. These tools may also assist with meeting legal, regulatory and responsible gambling obligations. The use of these technologies does not remove your responsibility to keep your login details and devices secure.

Third parties, privacy and policy updates

Some website functions may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to deliver services such as website hosting, security, performance measurement, customer support, fraud prevention or advertising measurement. Third parties may process information according to their own privacy policies and contractual arrangements. We encourage you to review the relevant third-party information where it is made available.

Information collected through cookies may include device details, browser type, approximate location, IP address, pages visited, visit times, referring pages, interaction data and technical information about how the website is used. The information collected will depend on the cookie or technology involved and your settings. We may use or disclose this information for the purposes described in this policy, our Privacy Policy, applicable terms and conditions, and as permitted or required by law.

We take reasonable steps to protect information handled through the website. However, no website, device or method of transmission can be guaranteed to be completely secure. You should use up-to-date software, protect your devices from unauthorised access and avoid sharing your account credentials with other people.

We may update this Cookies Policy from time to time to reflect changes to our website, technologies, service providers, legal requirements or business practices. When changes are made, the updated version will be published on this page and the revised policy will apply from the date it is made available, unless a different commencement date is stated. You should check this page occasionally to remain informed about how cookies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie choices or the handling of personal information, please use the customer support or privacy contact options made available on the Box24 Casino website. We may need to verify your identity before responding to a request relating to personal information or account activity. Any request will be considered in accordance with applicable privacy laws and our internal procedures.

By continuing to use the website after reviewing the available cookie information, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you. Your use of Box24 Casino remains subject to the website’s applicable terms and conditions, privacy information and responsible gambling requirements.